DEWA

DEWA shapes the future of utilities using Artificial Intelligence
DEWA has launched Digital DEWA as its digital arm, with four pillars, making DEWA the world’s first digital utility to use autonomous systems for renewable energy, storage, expansion in AI adoption, and providing digital services
DEWA’s virtual employee Rammas responds to over 1.2 million queries in 2019
Rammas is available round the clock to answer written queries and audio chat in both Arabic and English
DEWA customers save Dh1.3bn in electricity and water conservation
DEWA adopts an integrated strategy to raise awareness on the importance of rationalising consumption and involving all society members in efforts to protect the environment and preserve natural resources
DEWA enhances its strategic collaboration with SAP
The SAP delegation highlighted its services and solution, and expressed their interest to participate in DEWA’s future projects and initiatives
DEWA improves customers’ and partners experiences
DEWA anticipates the needs for its success and excellence partners from individuals and organisations, and it managed to exceed their expectations and made them happy
DEWA becomes first utility in the Middle East to receive the NFPA 101
NFPA 101 enhances DEWA’s position at the forefront of international utilities in health and occupational safety

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