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High uptake for Agility CIS utility billing

The proven cost effective billing and customer management capabilities enable utilities to transform customer engagement.

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Agility CIS is witnessing a sharp rise in demand for its utility billing solution across various industries. The utility billing solution known as Engage, is equipped with carefully designed features that businesses require to run smoothly.

The proven cost effective billing and customer management capabilities enable utilities to transform customer engagement.

With its powerful customer centric architecture, it supports customers with sites in multiple locations and products including electricity, gas, telecom, ISP, water and solar.

Engage allows for bill smoothing, consolidated billing, one-off and recurring charges and remote meter reading.

The solution’s features include electricity billing, gas billing, solar billing, water billing, multi-brand billing, embedded network billing and bill smoothing among others.

Nova Energy, one of the users of the Agility CIS utility billing solution was recently named Energy Retailer of the Year at Deloitte Energy Excellence Awards. Nova Energy was recognised for its product innovation and an on-going focus on value that has seen it add more than 10,000 customers during the past two years.

Nova was the second-fastest growing retailer by ICPs in 2015 and it has been recognised in a number of consumer satisfaction awards. Its surveys show a third of New Zealand consumers would now look to switch to Nova the next time they thought about changing retailer.

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