DEWA presses ahead with efficiency efforts
Dubai Electricity and Water Authority reviewed the performance of each of its divisions in line with its 2021 Strategy
Dubai Electricity and Water Authority (DEWA) recently organised a number of workshops to review the performance of each of its divisions.
The workshops support DEWA’s efforts to cascade its strategy according to the fourth-generation government excellence system, and its efforts to update its sectors’ strategic plans with its 2021 Strategy.
The workshops also reviewed Key Performance Indicators (KPIs) and strategic initiatives to align them with DEWA 2021.
The first workshop, held in cooperation between DEWA’s Strategy and Business Development and other divisions, took place in May.
“Strategy is the cornerstone of our success and the means by which we can achieve our vision to become a sustainable innovative world-class utility. This year, we are focusing on cascading DEWA’s strategy based on the fourth- generation government excellence system," said HE Saeed Mohammed Al Tayer, MD & CEO of DEWA.
"The fourth generation of the government excellence system will upgrade government work, based on innovative standards to achieve the Dubai Plan 2021. It focuses on the results as basis for excellence in government performance and services in three main areas: achievement of the vision, innovation, and enablers. This in turn, achieves the highest rates of people’s happiness," he added.
DEWA’s strategic planning model has six phases: Strategic Plan Preparation and Approval, Strategy Communication, Cascading and Alignment, Implementation and Execution, Assessment and Review, Innovation, and Improvement and Adaptation.
DEWA was the first organisation in the Middle East and North Africa to be inducted into the Strategy Hall of Fame, for implementing the 'Balanced Scorecard' and adherence to the five principles of the 'Strategy-Focused Organisation', developed by Robert Kaplan of Harvard Business School and David Norton.
The 'Balanced Scorecard' is a strategic planning and management system that is used extensively in business and industry, government, and nonprofit organizations worldwide to align business activities to the vision and strategy of the organisation, improve internal and external communications, and monitor organization performance against strategic goals.