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Dubai achieves record water loss rate of 8.26%

The utility attributes the achievement to its efforts in ensuring excellence, availability, efficiency, reliability, and great customer service to power the social and economic growth of Dubai

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DEWA is making efforts to reduce water loss in Dubai
DEWA is making efforts to reduce water loss in Dubai

Dubai has achieved its lowest ever water-loss rate of 8.26%, according to Dubai Electricity and Water Authority (DEWA).

The utility attributes the achievement to its efforts in ensuring excellence, availability, efficiency, reliability, and great customer service to power the social and economic growth of Dubai.

“DEWA has achieved milestones globally, surpassing major European and American companies by cutting water network losses from 9.1% in 2014 to 8.26% in 2015, compared to 15% in North America,” said HE Saeed Mohammed Al Tayer, MD & CEO, DEWA.

“DEWA managed to decrease water network losses from 42% in 1988 to 10.4% in 2013 as a result of it being made a priority by management.”

DEWA’s strategy is to improve future operations that include efforts to further boost levels of efficiency and reliability of water networks to meet Dubai’s increasing demand.

Al Tayer said that DEWA will continue its efforts to replace Dubai’s entire water network by replacing old connections with new ones, replacing water meters, and developing new transmission and distribution networks that conform to the highest international standards.

He pointed out that stopping leaks in faulty systems would help to eliminate water loss by a large percentage and allow the utility to save more water.

“We have used Supervisory Control and Data Acquisition (SCADA) to survey the water network and identify and remotely-manage potential leaks in the system. DEWA has also adopted modern technology to scan the transmission and distribution networks to prevent cracks from causing leaks in the system,” said Al Tayer.

DEWA is working to maintain the efficiency of all its operations, with over 10,000 employees managing the needs of approximately 700,000 electricity and water customers within Dubai.

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