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DEWA wins Best Practice Award from Cisco

Utility honoured for advancing with its Smart City initiatives.

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Moza Al Akraf, DEWA and Rabih Dabboussi, Cisco
Moza Al Akraf, DEWA and Rabih Dabboussi, Cisco

Dubai Electricity and Water Authority (DEWA) has been given a best practice award by Cisco for the upgrade of its technology infrastructure to support future expansion plans in line with Dubai Smart City goals.

DEWA’s migration of its Al Qusais and Jebel Ali data center network was commended by Cisco for best practice in design, implementation and in completing the migration reliably and securely.

The award was presented in a ceremony at DEWA’s head office in Dubai, with Ms. Moza Al Akraf, Chief Information Officer, DEWA, receiving the award on behalf of the Utility from Rabih Dabboussi, General Manager for Cisco in the UAE.

In line with Dubai’s vision to become the smartest city in the world, the network upgrades will support DEWA’s plan to raise production capacity, upgrade its infrastructure and implement smarter technologies to manage generation, transmission and distribution.

“We are pleased to receive the Best Practice Award from Cisco, which underlines DEWA’s continuous efforts to upgrade its infrastructure and enhance its operational efficiency,” said HE Saeed Mohammed Al Tayer, MD and CEO of DEWA.

“Our control centres play a key role in strengthening DEWA’s capabilities to improve monitoring and quick response to any emergencies that might affect our systems, to achieve our vision to become a sustainable innovative world class utility.

Moza Al Akraf, Chief Information Officer, DEWA, said: “This recognition is a testament to DEWA’s success in delivering world-class service as one of the best and most effective organizations, by adopting best-in-class global criteria and practices and keeping pace with the most cutting-edge technology.”

DEWA worked closely with Cisco Advanced Services on the network migration, from project management and governance of design through implementation and quality checking. Cisco Advanced Services conducted an audit at the end of the project to certify the implementation.

“This award highlights the successful strategic partnership between DEWA and Cisco and our continuous efforts to work together to optimize and enhance services for the benefit of all citizens of Dubai,” said Rabih Dabboussi, General Manager, Cisco UAE.

“Cisco is proud to work closely with DEWA and other government entities in Dubai to further the development of world-class technology solutions and to promote Dubai’s vision of becoming the smartest city.”

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