Capgemini launches new smart metering platform
New smart metering management platform for utility clients
France based consultancy and technology provider Capgemini has launched a new smart energy management platform called Smart Energy Services Platform.
The new platform is an enhanced version of an existing automated meter management (AMM) solution developed by Skvader Systems AB, the Nordic smart metering company acquired by Capgemini in July 2010. The solution, used by Skvader’s utility clients for the last eight years, is currently supporting 1.2 million smart meters in Sweden – part of those in E.ON for Smart meter operations and field services. Sweden is the most mature market in Europe for the technology, for operation and maintenance, and Capgemini has 25% market share of meters under management of this market.
The Smart Energy Services Platform supports all the end to end business processes necessary for a highly efficient deployment and ongoing operation of a smart meter estate. The platform has the further advantage of supporting the meters from most major meter vendors of the market, as well as Meter Data Collection and Meter Data Management technologies.
“After working with utilities across the globe for many years, Capgemini has an in-depth understanding of the complex set of challenges that the deployment and management of smart meters represents,” commented Perry Stoneman, vice president and global leader of Capgemini’s Smart Energy Services team.
“Success is dependent upon the ability to tightly manage the end-to-end business processes, including: meter connectivity, effective tracking of work orders, control of field services and analysis of live information on service levels in near real time. Unlike other offerings on the market, our platform has been tried and tested over several years across millions of meters and is already the basis for the delivery of high quality meter management services to our utility clients in the Nordics. We now want to propose an enhanced version of this platform to our utility clients and prospects globally.”
Key benefits for the utility using Capgemini’s new smart metering management platform span both metering field services and meter operations. In the field, effective business process controls built into field service personal digital assistants (PDAs) ensure that engineer travel is optimised and installation and maintenance tasks are successfully completed through adherence to detailed workflow instructions. The controls significantly reduce the number of costly multiple site visits that can heavily impact a utility’s return on investment. Remote logistical services and back-office processes are also fully integrated into the platform, providing utilities with end-to-end, centralised control over supply chain and field service work, even if it is executed by a third party.
In addition to supporting its existing Smart Meter managed services client base, Capgemini’s Smart Energy Services team is currently in dialogue with more than 10 of its existing utility clients in Europe as well as several clients in the US and Canada about the new Smart Energy Services Platform.